We are all part of Lindström's sustainable growth story. Get ready to work in innovative and global environment of impactful textile service business. We care in every thread – dare to grow and shine with us.
Job Description 工作描述:
1. Handling customer telephone calls and making required works 处理客户电话并完成相应工作；
2. Updating customer information 客户信息更新；
3. Actively preventing terminations of contracts and reduce of purchased services 积极预防客户端合同终止以及业务减少；
4. Handling customer feedback 处理客户端反馈的问题；
5. Making customer satisfaction surveys 做好客户端满意度调查；
6. Follow-up of *** delivery to new customer 跟进新客户的导入；
7. Making invoicing to customers，printing of delivery lists 开具客户端发票, 打印相应清单；
8. Follow-up of contract termination and final invoicing 跟踪合同终止和最终发票的开具；
9. By archive of customer documents 整理客户文档。
REQUIREMENTS 要求
1. College degree or above 大专或以上学历；
2. Prior experience in Customer service 有客户服务经验；
3. Service Industry experience preferred 有服务行业经验优先；
4. Strong interpersonal skills 优秀的人际交往能力；
5. Data interpretation and Analytical skills 数据解释和分析能力；
6. Advance skills in MS office with Excel and Word 优秀的MS office和 word处理能力；
7. Good reading and writting command of English 良好的英语读写能力。
At Lindström, we are dedicated to fostering a workplace where diversity, equity, and inclusion are at the core of our values. We welcome and encourage individuals from all backgrounds and minority groups to apply. We believe that our strength lies in our diversity, and we are committed to creating an environment where everyone feels valued, gets the sense of belonging, and can be their true selves. Lindström is an equal opportunity employer, and we are proud to be a workplace free from discrimination.
Founded in 1848 and headquartered in Helsinki, Finland, Lindström now operates in 24 countries across Europe and Asia, with a 2025 turnover of EUR 542 million. As a forerunner in sustainable textile services, we are dedicated to innovation and environmental responsibility. We provide comprehensive solutions for industries including workwear, cleanroom textiles, mats, and more.
For further information, please visit http://www.lindstromgroup.com.