We are all part of Lindström's sustainable growth story. Get ready to work in innovative and global environment of impactful textile service business. We care in every thread – dare to grow and shine with us.
Role Summary
The Lead Qualification Specialist will support marketing campaigns by making outbound calls to leads, qualifying them as SQLs, updating CRM details, and assigning qualified leads to the relevant sales team for follow-up.
Key Responsibilities
- Call campaign-generated leads and validate their interest.
- Understand customer requirements and qualify leads based on agreed SQL criteria.
- Update lead status, remarks, and contact details accurately in CRM.
- Assign qualified SQLs to the right sales team member.
- Follow up with warm leads and support lead nurturing.
- Encourage prospects to complete CTA forms or share requirements.
- Share daily/weekly calling and lead status reports.
Required Skills
- Good communication skills.
- Experience in tele- calling, outbound calling, inside sales, or lead generation.
- Basic CRM knowledge, preferably HubSpot.
- Strong follow-up discipline and data accuracy.
- Ability to coordinate with cross-functional teams
Preferred Experience
1–3 years of experience in B2B tele -calling, lead qualification, or campaign lead follow-up.
KPIs
- Calls completed
- Connected calls
- SQLs generated
- Leads assigned to sales
- CRM accuracy
- Follow-up completion
- Lead conversion rate
Role Objective
To ensure campaign leads are contacted, qualified, nurtured, and assigned to sales in a timely manner to improve lead conversion and pipeline quality.
At Lindström, we are dedicated to fostering a workplace where diversity, equity, and inclusion are at the core of our values. We welcome and encourage individuals from all backgrounds and minority groups to apply. We believe that our strength lies in our diversity, and we are committed to creating an environment where everyone feels valued, gets the sense of belonging, and can be their true selves. Lindström is an equal opportunity employer, and we are proud to be a workplace free from discrimination.
Founded in 1848 and headquartered in Helsinki, Finland, Lindström now operates in 24 countries across Europe and Asia, with a 2025 turnover of EUR 542 million. As a forerunner in sustainable textile services, we are dedicated to innovation and environmental responsibility. We provide comprehensive solutions for industries including workwear, cleanroom textiles, mats, and more.
For further information, please visit http://www.lindstromgroup.com.