We are all part of Lindström's sustainable growth story. Get ready to work in innovative and global environment of impactful textile service business. We care in every thread – dare to grow and shine with us.
-
Serve as the primary point of contact for daily client inquiries and consultations; handle feedback efficiently to maintain strong relationships and enhance satisfaction and loyalty.
-
Respond promptly to customer complaints, disputes, and complex issues; drive problems to closed-loop resolution to minimize dissatisfaction and protect company reputation.
-
Perform client billing verification and monitor outstanding payments; execute account reconciliation and collection processes to ensure timely cash collection.
-
Collaborate with internal business units to align on client requirements and order progress, ensuring smooth workflow execution.
-
Proactively engage with our accounts, communicate business updates, identify potential collaboration opportunities, and strengthen client retention.
-
Accurately enter and maintain client data in English-language systems; ensure data integrity, completeness, and compliance.
-
Associate degree or above; proficient in English reading and writing, capable of navigating English-language systems and handling basic business communication in English.
-
1–2 years of experience in customer service or business support; external client-facing experience preferred.
-
Strong interpersonal and business communication skills; patient, tactful, and adaptable with diverse clients.
-
Proactive problem-solving mindset; able to drive issues to closure and handle tasks independently.
-
High enthusiasm and accountability; positive attitude with a commitment to quality.
-
Fast learner; able to quickly master business processes and system operations, with a strong desire to grow.
At Lindström, we are dedicated to fostering a workplace where diversity, equity, and inclusion are at the core of our values. We welcome and encourage individuals from all backgrounds and minority groups to apply. We believe that our strength lies in our diversity, and we are committed to creating an environment where everyone feels valued, gets the sense of belonging, and can be their true selves. Lindström is an equal opportunity employer, and we are proud to be a workplace free from discrimination.
Founded in 1848 and headquartered in Helsinki, Finland, Lindström now operates in 24 countries across Europe and Asia, with a 2025 turnover of EUR 542 million. As a forerunner in sustainable textile services, we are dedicated to innovation and environmental responsibility. We provide comprehensive solutions for industries including workwear, cleanroom textiles, mats, and more.
For further information, please visit http://www.lindstromgroup.com.